Customer Support
If you're experiencing an issue with your order, please leave your order number in the comment section. This allows us to locate your order quickly and get things sorted for you as soon as possible!
Frequently asked questions
What is the return policy?
You can find our return policy here: return policy
Are any purchases final sale?
All items are eligible for a refund, provided they meet our return policy.
When will I get my order?
Thank you for your patience. We take quality seriously. Before any product ships, it goes through a careful multi-step quality control process to make sure everything meets our standards. This attention to detail is why delivery typically takes 1–2 weeks — we'd rather take a little extra time than compromise on quality.
Where are your products manufactured?
Our workshop is based in China, which allows us to offer faster shipping worldwide.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
